Reviews

Workato Review 2024

Workato Review 2024

You can no longer think of automation as a luxury but as a necessity. That is why we're happy to present Workato, an acknowledged leader in the field of enterprise automation.  

Workato is an Integration Platform as a Service (iPaaS), which simply means that it provides the tools and technologies needed for different applications and systems to integrate. It helps to create data and task workflows and facilitates smooth interaction between applications while also increasing productivity.

Since Workato is a cloud-based platform, it is designed to work fast and to be able to scale easily. This design enables businesses to process more data and operations while still maintaining simplicity and affordability. More importantly, Workato can integrate with over 200 business applications, which makes it suitable for various industries. Currently, more than 21,000 businesses rely on Workato to integrate and automate business processes between applications and systems.

Feature Breakdown

Workato provides some useful features that make processes easier to manage and integrate applications. These are some of the features:

Automation with Recipes

Workato employs “recipes” to automate workflows between applications. Basically, a recipe is a list of instructions that explains how different apps interact with each other. These recipes can be implemented for both cloud-based and on-premise solutions depending on the organization’s preference. The goal is to make it easier to manage more complicated integrations, which means that rather than having to physically link systems together, this recipe does it all.

Pre-built Connectors

Workato has more than 600 pre-built connectors with frequently used apps such as Salesforce and Slack. These connectors provide an easier way for different applications to work together without the need for developing custom integrations. Such prebuilt options make it easy to start building connections instead of making them from scratch.

Low-code/No-code Functionality

It's very important to note that Workato is a low/no code platform. This means that even for people who don’t have a technical background, it is easy to create automations due to its drag-and-drop technology. More experienced users still can adjust settings of the platform, but the focus is on providing comfortable interface for teams that don’t have a developer for each integration or automation job.

Workbot Integration

Workato also can connect with chat tools such as Slack and Microsoft Teams through Workato's Workbot. This enables teams to automate tasks and have updates within their workspace. They're also able to approve requests and receive notifications (amongst other tasks) and users don't have to jump between different applications, simplifying communication and work.

AI-powered Automation Insights (RecipeIQ)

RecipeIQ is a special feature in Workato which analyzes the automations and then suggests the improvements. It helps to identify areas where improvement can be made, like faster work rhythm in a certain process or less use of manual work. It aims to assist companies to improve their performance gradually based on the collected data and patterns of automations.

Audit Log & Collaborative Governance

For security, Workato has important elements such as audit logs, in other words, records of activity made on the platform. This assists teams with being aware of what's happening and guarantees that processes are being executed correctly. Restriction of certain resources and users based on their roles and single single-on (SSO) through SAML means that only the necessary people have access to specific automations and data, maintaining its confidentiality while still collaborating between co-workers.

Performance and Reliability

To its essence, Workato is designed to optimize complex workflows. It's particularly helpful when businesses have several apps and processes, in which they require smooth integration. It can easily handle tasks that have many steps and conditions, which means that it is suitable for use in organizational processes that require the running of complex processes frequently.

Real-time data synchronization is one of the features that defines this platform. That means that each time data in one application is altered, the information is automatically updated in other systems that are integrated with this one. This way teams are always one step ahead and work with current data in the system always.  

Moreover, Workato also pays very careful attention to security when managing these automations. Secure storage of data is a must, and privacy access control mechanisms are applied to ensure that the correct users have access to specific information.

Pricing and Value for Money

Workato's pricing is usually a topic that gets debated mainly because of its unique pricing model. Although the pricing model is a bit flexible depending on the scale at which the business is being operated, concerns have been made by users over the high cost of the platform. The model includes a plan fee and a usage fee, in which businesses only pay for the work they need.

Workato offers several platform plans:

  • Standard Plan: This lower tier covers basic integrations and automations. It is ideal for businesses, which require essential features to build their environment, interact with other applications, and automate workflows to security and data protection.  
  • Business Plan: Perfect for organizations that require more integration options than the ones available with the Standard package. This includes improved connection and more options for security and governance.  
  • Enterprise Plan: This plan is aimed at serving large organizations with complex integration needs. It adds all the features of the business plan with some additional optimized functions and improved security measures.

However, the notion out there is that relative to the competition, Workato can sometimes be slightly expensive, making it a challenge to pitch to a small company. Furthermore, since there are no clear costs at the beginning, it becomes a problem for organizational leaders when they are trying to determine whether or not it falls under their budget.

Closing Statements

Overall, Workato is a perfect tool for getting rid of application mess and making workflow clear and efficient. The various automation recipes and connectors make it easy for teams to integrate different tools. And the best part? You do not require proficiency in programming or scripting.

Automate. Improve. Be successful.

We provide you with independent advice and are happy to offer you our support.

Get  Free consulting