CRM with Invoicing

CRM with Invoicing
CRM mit Rechnungserstellung CRM und Buchhaltung

Your invoicing and accounting are most likely based on the data and information from your CRM. However, these two areas are usually separated, which means that the same information always has to be inserted in different places. However, a CRM with invoicing is not only rare, but can also quickly become expensive. Most likely, you also already use separate applications for CRM and accounting, which are difficult to replace. So instead, how about linking the two applications together to complement your CRM with invoicing?

This is exactly what can be helpful not only for invoices, but also for offers or evaluations. What do all these documents have in common? They are PDF files that concern CRM and accounting and are usually standardized. If you want to create such a PDF automatically, for example for invoices, evaluations or quality analyses, and then make them available to other people, a connection between CRM and accounting brings great advantages. We explain it with 3 examples and numerous tools that are possible for this.

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Why Should You Add Invoicing to Your CRM?

Invoices, offers or evaluations always contain the same information and usually have to be available as PDF files - the core is customer information and master data from the CRM: What is the address of the company, who is responsible, what services are billed? Instead of copying this recurring data manually from CRM to accounting, we can automate such data flows and have PDFs created automatically. This saves you a lot of time and reduces errors.

Example 1: Linking CRM with Invoice Creation to Automate Invoices

As mentioned above, your CRM and your accounting are based on the same data. And it is important that they are correct and always updated. For this data maintenance alone, it makes sense to integrate your CRM with your accounting software. By linking the two tools, we ensure that all information is always up-to-date and correct. But you still don't have automatic invoicing.

To do this, we need to transfer the relevant information from your CRM and possibly other tools, perhaps your webshop, customer portal or project management (more on this below) into your accounting software. Based on this information and a ready-made template, we then automatically generate invoices that contain the correct information on customers, scope of services, services or products and invoice amount. These are then sent automatically.

What tools are needed for this?

First of all, you need an accounting tool, who would have thought it? It is important that this application is cloud-based, for example Lexoffice, bexio, Easybill, Fastbill or sevDesk, but many other tools are also possible. This can then be connected to your CRM. Here, too, the keyword is cloud tool: Pipedrive, HubSpot, Salesforce, 1CRM, FreshSales and many more are conceivable. If we integrate these two tools with a so-called iPaaS software, such as Make or Zapier, we complement your CRM with invoicing and save you a lot of manual work.

Example 2: Integrate Cost Structures with Accounting

We mentioned it briefly above: For your CRM with invoicing, it is of course necessary that the information on projects and orders is also available from other data sources. For example, from your project management tool such as Plutio, Monday, Asana or Trello. These are all cloud tools that help you to keep track of everything. From these applications, we receive information on the scope of services, invoiced hours including descriptions or the service period. This information is transferred to your accounting department and flows into the invoicing. In this way, we connect not only CRM and accounting, but also your project management.

By the way: even without accounting, we can realize valuable automations on this basis: for example, reports and evaluations can be created according to a predefined schedule and give you an overview of your projects. The data for this comes either from project management or financial accounting. These only have to be bundled and inserted. We can also automate this: This way, reports are created weekly, monthly or individually that reflect the current status without costing you a lot of time to create.  

As before, all that is required for this automation is that you use cloud tools. We then automate these via Make or Zapier, allowing the different applications to automatically exchange data and complement your CRM with invoicing.

Integrating CRM and Accounting Means Saving Time

The previous examples are really simple, but that's why we put them there: it doesn't take much to extend your CRM with invoicing. These examples should show you that it doesn't take much magic and you don't have to replace the software you are already using. Rather, the solution comes via programming interfaces, so-called APIs, which enable us to exchange data between applications.

Once automated, your CRM and accounting can save you a lot of time and manual work. And let's face it, who likes copying data from one application to the next? It's exactly those copy and paste tasks that are ideal for automation.

Are you curious and would like to learn more? Or are you wondering whether your tools and processes are suitable for automation? Together we will find individual solutions that are flexible and scalable.

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