Digistore24 is Germany's leading online marketplace for digital products and event providers. In addition to the online marketplace itself, the online reseller offers its customers comprehensive benefits, such as the integration of your payment providers, purchase processing, product delivery or invoicing. However, if you want to automate Digistore, there are even more far-reaching possibilities, especially for your customer journey and your customer loyalty. We show some examples that give you an insight into how you can automate Digistore24 and get even more out of the platform.
Digistore24 provides providers of mostly digital products and services with a comprehensive platform with which they can sell their products. Digistore takes care of the provision of technology, administration and payment processes. The whole thing is based on a reseller model. This means that the products of the sellers are listed on Digistore's central marketplace and Digistore acts as a reseller. If customers are interested in your product, they are forwarded to your site via a promotion link. The order form, payment and purchase transaction are then handled by Digistore24, which also takes care of product delivery.
The platform specializes in small and medium-sized enterprises that offer digital products or events. At the same time, Digistore acts as an affiliate network. Sellers decide for themselves whether they want to act as an affiliate or vendor.
Digistore24 is an attractive business model, especially for small providers, with which their own products can be made available to a broad customer base and which is enormously scalable.
Especially with regard to a comprehensive customer journey, you can get much more out of integrating Digistore. If you use Digistore for the distribution of your products, it is difficult for you to provide follow-up support for your customers or to build long-term customer loyalty.
Automating Digistore, on the other hand, opens up completely new possibilities: You can set up automated newsletter marketing, create an individual chat with your customers, expand customer support or forward existing customers to another platform. You can also connect your CRM software to the Digistore and thus have all relevant data available in one place.
We would also be happy to explain to you in a personal meeting how you could avoid the levies to Digistore by processing the payment outside Digistore and only making the product available to the member via Digistore.
As the only Zapier partner in Germany, we offer you the integration of Digistore using Zapier to automate the customer journey. Zapier is a programme for integrating web applications. This allows you to integrate numerous web tools and ensure an automated flow of cross-software processes without human intervention.
Especially repetitive, time-consuming processes can be easily automated in the cloud with Zapier. But this is where automation is just beginning.
If you can think it, build it.
Basically, you can connect Digistore to over 2000 other applications using Zapier and automate the process using a predefined trigger. Here are just a few examples to automate your Digistore:
Connect Digistore24 with Google Sheets and save orders, customer data or e-ticket data in the Google Sheet of your choice. This gives you an up-to-date overview of each of your sales as well as an archive of all past orders. From this, you can create automated reports that break down your sales according to your parameters and create full transparency at any time.
Link Digistore24 with Gmail to send automated emails to your customers. This can be just a draft email or an automated email after a placed order, an automated email after confirming a new affiliate or after using an e-ticket. But that is by no means all. In this blog post, we show you how you can support any phase of the customer journey with automated email marketing.
Integrate Digistore24 with Mailchimp and turn buyers into Mailchimp subscribers. Instead of manually adding all customers to Mailchimp, you can simply let Zapier do it for you.
Furthermore, processes such as refunds, order processing or customer support can be automated. Digistore can be connected to Shopify, Webhooks, Mailchimp, Kajabi, ClickFunnels, Slack, Trello and many other applications.
These small examples are just the beginning. Find out in a free consultation how we can get more out of your Digistore together and take your business to the next level through automation. We are happy to support you in uncovering potentials, illuminating possibilities and implementing automation.
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